Roof snow removal

Roof Snow Removal in Omaha and Lincoln

Roof snow removal by a roofing contractor

Rocket Roofing General Contractor crews remove heavy snow and ice from roofs in Omaha, Lincoln and the towns between, and steam ice dams off the eaves. We are roofers, so the same visit can check what the winter did to the shingles, the flashing and the gutters, document it for a claim, and repair it.

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Office hours are 9 to 5. During storms and emergencies we take night and weekend calls. Call us at (402) 291-8888.

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Why heavy roof snow matters

Snow is weight, and how much depends on the water in it. FEMA's snow load guide, as the Department of Energy quotes it, puts a foot of light, dry snow at about 3 pounds per square foot (psf) and a foot of heavy, wet snow at about 21 psf: the same depth, seven times the weight. The Insurance Institute for Business and Home Safety (IBHS) measures it by water: 10 to 12 inches of new snow holds about an inch of water and weighs about 5 psf, and so do 3 to 5 inches of old, packed snow. Two feet of old snow under two feet of new can reach 60 psf, and an inch of ice weighs about as much as a foot of fresh snow.

Omaha's residential code builds a house for a ground snow load of 25 psf, which in plain words means the design assumes about 25 pounds pressing on every square foot of ground around it. The IBHS says most sound residential roofs carry about 20 psf before they are stressed, unless the structure is already damaged or decayed. That is roughly 4 feet of fresh snow, but only about 2 feet of old, packed snow, and storms stack.

The load does not spread evenly. OSHA notes that a roof's snow load depends on drifting, on melting and freezing again, on the roof's slope and type and on its design, not only on the snow on the ground. Wind piles snow against walls, chimneys and a higher roof next door, and valleys where two slopes meet collect it.

Then it melts. Heat from the house warms the upper roof, the University of Minnesota Extension explains, while the eaves stay below freezing, so meltwater runs down and freezes again at the edge. ENERGY STAR describes the same melt freezing again at the gutters, and Triple-I names ice forming in gutters as a way water backs up under the shingles. That is where a winter leak starts, and why gutters strain under ice when the next melt has nowhere to go. Omaha's code marks ice barrier underlayment as required for exactly this reason: its own note reserves that for places with a history of local damage from ice damming.

Warning signs your roof has too much snow

The Department of Energy's snow load guide lists them, citing FEMA:

  • A ceiling that sags, or roof trusses whose bottom chords visibly bow
  • Creaking or cracking sounds from the roof
  • Doors or windows that will not open or close
  • New cracks in wall or ceiling finishes
  • Cracks or splits in framing or masonry

If you see one, get people out of that part of the building and call for help: the same guide says to contact a qualified engineer, and OSHA warns that a roof weighed down by snow can collapse under the added weight of anybody who climbs onto it. The warning signs guide explains what each sign means and why a door that starts sticking in the middle of a heavy snow deserves attention.

How our crews clear a roof safely

Rocket Roofing General Contractor crews take snow and ice off roofs by hand and steam ice dams at the eaves. The safe way to do that work is set out by OSHA's hazard alert on rooftop snow removal and by the Department of Energy, and these are its steps:

  • Look from the ground first. OSHA says to clear snow without people on the roof wherever that is possible, and to check that the roof can carry the workers and their equipment on top of the snow before anybody climbs.
  • Fall protection for anyone who goes up. OSHA requires it for work 4 feet or more above a lower level in general industry and 6 feet or more in construction.
  • Clear by hand, not down to the shingles. The DOE guide says to use plastic tools rather than metal and to leave an inch or two of snow, because scraping the shingles can loosen or break them.
  • Take it off evenly. OSHA warns that snow removed from one part of a roof, or piled on it, loads one part more than the rest.
  • The eaves and the valleys. That is where the melt refreezes and where drifts gather, so it is where the weight and the ice are.
  • Gutters and downspouts open. A gutter packed with ice cannot carry the next melt away, so the eaves are cleared down to an open path.
  • Nobody underneath. OSHA's planning questions include how people on the ground are kept clear of the snow and ice coming off the roof.
  • A roof check when it is done, with photos of anything the winter did.

When to call for roof snow removal

Call when the snow on the roof is heavy, when one storm has landed on top of another, or when the building is telling you something. In more detail:

  • Wet snow, or old snow that has settled and packed, on a roof that already carried the last storm
  • Drifts against a wall, a chimney or a higher roof
  • A flat or low slope roof, which keeps what lands on it
  • Ice building along the eaves, or water stains appearing at the tops of outside walls
  • Any of the warning signs above

NOAA's 1991 to 2020 normals put Omaha's snowfall at Eppley Airfield at 27.1 inches a year, most of it in January (7.2 inches) and February (7.8). Lincoln's airport averages 26.0 inches, with February its snowiest month at 7.1. A normal is an average, though: one wet storm can put more weight on a roof than a month of powder. The snow load guide turns inches into pounds.

Why you should not climb up there yourself

OSHA's hazard alert on removing snow from rooftops says falls cause most of the deaths and serious injuries in this work: people slide off roof edges, fall through skylights the snow has hidden, and fall from ladders. It also warns of electrocution near power lines and of being hit or buried by snow coming off the roof, and it says never to use a snow rake or shovel while standing on a ladder.

The University of Minnesota Extension adds two more reasons. Anyone on a winter roof, or working on one from below, risks injury, so it advises calling professionals. And a roof rake or push broom can damage the roofing it is meant to protect.

If you rake what you can reach from the ground, do it the way the roof rake guide describes, and leave the rest of the roof to a crew.

Ice dams and icicles at the eaves

An ice dam is the ridge of ice that forms along the eaves when snow melts higher up and freezes again at the cold edge. The water held behind it backs up under the shingles, and that is how a winter leak reaches a ceiling. Icicles hanging from the same edge come from the same melt.

When ice is the problem, our crews steam it off. Steam melts the ice where it is frozen to the shingles instead of breaking it off them, and it opens a path for the water. Everything about it, from what to do if water is already coming in to how to keep the next one from forming, is on the page for ice dam steaming and removal.

Flat and commercial roofs

A flat or low slope roof keeps the snow that lands on it, and the wind piles more against parapets, rooftop units and any higher roof beside it. Omaha's building code sends the design snow load of a commercial building to Chapter 7 of ASCE 7, the national standard for design loads, and requires the building's construction documents to state the ground snow load, with the flat roof snow load and drift details where the ground snow load is over 10 psf. Those drawings are where a building's own number is.

Snow also hides the parts of a flat roof that matter: OSHA lists skylights, roof drains and vents among the hazards to find before work starts, and a drain or scupper buried under ice cannot carry the melt away. The flat roof snow guide covers the design loads and OSHA's rules in detail, and commercial roofing covers the TPO, EPDM and PVC roofs we install and repair.

A roof check after the snow comes off

The Rocket Exterior Assessment is free: once the snow is off, we look at the roof, the gutters and the siding in one visit, photograph what we find, and put it in writing with a free estimate. Damage under a winter of snow is hard to see from the ground, and a leak that started under an ice dam can keep going after the snow melts.

If something needs fixing, roof repair and replacement is the same company and the same crews, and the roof inspection guide says what the visit covers. Snow removal itself is priced by the job, so call for pricing.

Snow, ice and insurance

Triple-I says a standard home policy generally covers damage when the weight of snow or ice damages the house, and most damage from a freeze, including water that backs up under roof shingles when ice forms in the gutters. It also says most policies do not cover flood damage or backups in sewers and drains. Your own policy decides, removal included, so ask your agent.

We document storm damage for insurance claims and can tarp an opening until the repair. The ice dam insurance guide explains what to photograph and what to ask, and the Nebraska roof insurance claims guide covers the claim from the adjuster's visit to the deductible.

Where we remove roof snow

Our crews work from two offices: the Papillion office at 110 N Washington St, and our Omaha headquarters at 5634 S 85th Cir Ste 204. Each town below has a page of its own, with its code, its snowfall and the age of its homes.

After winter: repairs, replacement and GreenSky financing

A roof that took water behind an ice dam, or carried more snow than it was built for, is a repair and sometimes a replacement. Roof repair and replacement is the same company, and our Omaha roof replacement page explains what a replacement involves. Manufacturer warranties of up to 50 years back qualifying installations.

When a roof in Omaha is replaced, the city's residential code requires an ice barrier underlayment, which the Department of Energy describes as an extra layer against leaks when ice dams form. The ice dams themselves come from heat leaking into the attic, which the attic ventilation guide explains.

Financing is available through GreenSky. Ask about the current programs and their terms when you get your estimate, or learn more at greensky.com.

Roof snow removal questions

How much snow can a roof hold in Omaha?

Omaha's residential code designs roofs for a ground snow load of 25 pounds per square foot. The Insurance Institute for Business and Home Safety puts most sound residential roofs at about 20 psf before they are stressed: roughly 4 feet of fresh snow, but only about 2 feet of old, packed snow. The snow load guide has the weights.

When should snow be removed from a roof?

When the snow is wet or packed, when one storm has landed on another, when drifts pile against a wall or a higher roof, when ice is building at the eaves, or when the building shows strain: a sagging ceiling, cracking sounds, or doors and windows that stop closing. The warning signs guide explains each one.

Will removing snow damage my shingles?

Not when it is done the way the Department of Energy's Building America Solution Center describes: plastic tools rather than metal, and an inch or two of snow left on the roof, because scraping the shingles can loosen or break them. Ice frozen to the eaves comes off with steam, not a chisel.

Is it safe to use a roof rake from the ground?

It is far safer than climbing up. OSHA's advice is to clear snow from the ground with a snow rake where possible, to pull small amounts at a time so the snow does not bury you, never to rake from a ladder, and to keep clear of power lines. The roof rake guide covers the rest.

Do you remove snow from flat and commercial roofs?

Call us at (402) 291-8888 and describe the building: a flat or low slope roof is planned around its design snow load, its drains and its edges before anybody goes up. The flat roof snow guide explains what Omaha's building code designs those roofs for and what OSHA requires of the people clearing them.

What is the difference between roof snow removal and ice dam removal?

Roof snow removal takes the weight off: the snow on the slopes, the drifts and the valleys. Ice dam removal deals with the ridge of ice frozen along the eaves that holds meltwater back, and our crews steam it off. Most winter calls need some of both; the ice dam page covers the ice.

Does insurance cover damage from roof snow or ice dams?

Generally, yes. Triple-I says standard home policies cover damage when the weight of snow or ice damages the house, and most freeze damage, including water that backs up under shingles when ice forms in the gutters. Your own policy decides, so ask your agent; the ice dam insurance guide explains how to document a claim.

Do you check the roof after removing the snow?

Yes. Once the snow is off, the roof, the gutters and the siding can be looked at in one free visit: what we find is photographed, and the estimate comes in writing. Damage under a winter of snow is hard to see from the ground, so the check is worth doing even when nothing is leaking yet.

Which towns do you serve for roof snow removal?

Omaha, Papillion, Bellevue, La Vista, Ralston, Gretna, Elkhorn, Millard, Lincoln and Council Bluffs, from two offices: the Papillion office at 110 N Washington St, and our Omaha headquarters at 5634 S 85th Cir Ste 204. Each town has its own page, listed under "Where we remove roof snow" on this page.

How do I schedule roof snow removal?

Call us at (402) 291-8888, or book online and choose roof snow removal. Office hours are 9 to 5, and during storms and emergencies we take night and weekend calls. Tell us what you see from the ground: how deep the snow is, any ice at the eaves, and any sagging, cracking or leaks inside.

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